Are you not seeing our emails in your inbox? Whitelisting can help.
Whitelisting is a term used in the industry and means asking subscribers to add your email address to their address books. By having you whitelist us in your email account, you can ensure that our messages will be more likely to reach your inbox.
Below are examples of some of the popular clients that you might be using to receive emails from us. Under each section will display the steps on how to whitelist.
Open up the email in your inbox
Hover over the sender’s name and a window will pop up
Select “Add to Contacts” to save the sender to your Contacts list
Hover over the “Settings” icon and click “Settings”
In the “Settings” tab, select “Filters” and click the button to “Add” a filter
Name your filter in the “Filter name” field. Select “contains” in the “sender” drop-down menu
Type the sender’s email address in the “sender” text field
In the “Move to Folder” drop-down menu, select “Inbox”
Click the “Save” button at the bottom to save the filter
Open the email, and click the “More actions” or 3 dots in the right hand corner
Click on the option for “Add to Safe senders”
On the left navigation bar of your inbox, click on “Contacts”
From there, click “New Contact”
Enter the sender’s email address
After entering in all of the required info, click “Add Contact” at the bottom
Select “Mail” and “Preferences” from the top menu
In the “Preferences” window, click the “Rules” icon
Click the “Add Rule” button
In the “Rules” window, type a name for your rule in the “Description” field
Use the following settings: “If any of the following conditions are met: From Contains.”
Type the sender’s email address in the text field beside “Contains.”
Select “Move Message” and “Inbox” from the drop-down menus
Click “Ok” to save the rule
Click “Address Book”
Click “New” and click “New Contact”
Add the sender’s email address
If the mail client that you use is not listed here, it will probably be listed in this article by AWeber.