It would be an understatement to say that customers are vexed after a major airline announced an end to a signature policy.

The man was reportedly a veteran and had gotten permission from the flight attendants to use the plane's intercom system.

The quick response of a Southwest Airlines flight crew Tuesday prevented what appeared to be a certain collision with another plane.

Southwest Airlines announced the end of one of its signature policies on Thursday, angering some customers while pleasing others.

The plane, a Boeing 737 Max, was grounded for more than a month but resumed flights last week, according to data from Flightradar24.com.

Is this airline's seating policy being abused by customers who pretend to have disabilities for premium access?

A radio transmission from the near-disaster showed the pilots of both flights were instructed to immediately stop what they were doing.

""In addition to the fast-acting flight attendants, the real heroes are the nurse and doctor who also happened to be on the plane," he said.

A Southwest policy that allows obese customers to occupy extra seats free of charge is causing quite a bit of turbulence on social media.

The three women arrived at the airport to pick up the "ghost bag" and were detained by police shortly after.